Frequently Asked Questions
Q: Which drilling machine fits my project?
A: We manufacture hydraulic water well rigs, Diamond Core Drill Rigs, engineering drills, and exploration rigs. Share your required drilling depth, borehole diameter, and geological conditions—we will recommend the best machine.
Q: Where do you manufacture?
A: Our ISO-certified factory is in Jinzhou, Shijiazhuang, Hebei Province, China—a major industrial zone with excellent transportation links to international ports.
Q: Manufacturer or trading company?
A: We are the manufacturer—over 20 years of hands-on production experience, ISO quality management, and a modern factory that performs every step from raw material processing to final testing.
Q: How quickly can you ship?
A: 5-7 days for smaller hydraulic rigs; 7-15 days for heavy pneumatic units. For tight deadlines, reach out to our sales team to discuss accelerated production options.
Q: Warranty terms?
A: 12-month comprehensive machine warranty (wear parts excluded). We include ongoing remote support and troubleshooting at no extra cost.
Q: How durable is the compressor?
A: Engineered for 10+ years of service with standard maintenance—a proven track record in demanding field environments worldwide.
Q: Payment methods?
A: We accept T/T bank transfer.
Q: Do you handle export paperwork?
A: Yes, completely. You receive the full export document set: commercial invoice, sales contract, packing list, BL, insurance policy (CIF), and certificate of origin as applicable.
Q: When is support available?
A: 24/7 online support, with a target resolution time of 48 hours for technical matters.
Q: Can you send engineers overseas?
A: We provide comprehensive remote installation and commissioning guidance as standard. For complex installations, our experienced engineers can travel to your site for hands-on support and operator training.
Global Manufacturing Partner
Our ISO-certified facility in Hebei, China, produces drilling rigs for customers across six continents. With 20+ years of technical refinement, we have earned a reputation for durable, high-performance equipment backed by responsive customer support.
Jinzhou Shitan Machinery Equipment Co., Ltd. Main Products:
Pneumatic Drilling Rig / Air Drilling Rig (ST-180, ST-200, ST-260, ST-300, ST-350, ST-400, ST450, ST-450, ST-500, ST-600, ST-800 and other Pneumatic water well drilling Rigs), Crawler Water Well Drilling Rig / Trailer Mounted Drilling Rig / Water Well Drilling Rig / Hydraulic Borewell Machine / Hard Rock Drilling Equipment / Diamond Core Drill Rig / Geological Drilling Rig / Soil Testing Drilling Rig / Portable Water Well Drilling Rig (ST-30, ST-50, XY-1A, XY-1B, XY-2, XY-2B, GK180, GK200, GY150, GY200 and 30 impact drill rig, ZLJ series tunnel drilling rig and other geological drilling machines) Crawler Track Undercarriage, Drilling Mud Pump (BW150, BW160, BW200, BW250, BW850 series Drilling mud pumps), Drilling Air Compressor, Water Well Drill Bits (PDC Drill Bit, Tricone Bit, DTH Button Bit), Water Well Drill Pipe, Drilling Rig Spare Parts (drilling rods, drilling rods joint, casing pipe, casing coupling, core tube, core tube coupling, lifters, automatic drop hammer, sampler, SPT tool, wrench fork, pad fork, lock joint), Track Transporter
